01 / Mission
The Role
A growing manufacturer is seeking a Manager of Engineering and Product Support to lead a highly technical engineering team while serving as a critical bridge between product development, operations, sales, marketing, and customers.
This is a unique opportunity for an experienced lighting industry professional who understands that great products are not created in an engineering vacuum. The successful candidate will bring a strong understanding of lighting, customer applications, product management, and engineering while helping shape and continually improve the company's product offering for the North American market.
The majority of product development is performed by an international R&D organization. This position will work closely with international R&D leadership and company management to translate North American customer and market requirements into successful products and product improvements.
The role is approximately 50% team leadership and development, with the balance focused on product management, applications engineering, product development, customer support, market intelligence, and continuous improvement.
This is an opportunity to have a significant voice in how the U.S. business develops. The engineering team is experienced, highly technical, engaged, and hardworking. The successful candidate will have considerable opportunity to influence products, processes, and the future direction of the organization.
Help shape the future of the company's U.S. product offering. Have a meaningful voice in product development and market strategy. Work directly with company leadership and an international R&D organization. Lead an experienced and highly engaged engineering team. See ideas move from concept to implementation quickly. Help improve the company's product lifecycle and internal processes. Make a visible impact rather than becoming "a cog in the machine." Work in a new facility with a showroom and strong working conditions. Build toward a potential executive leadership opportunity within the U.S. organization over the next 3-5 years.
02 / Execution
What You'll Do
- Manage approximately five mechanical and electrical engineers.
- Provide direction, mentoring, coaching, and technical leadership to a highly technical team.
- Manage the product lifecycle from implementation through end-of-life.
- Help manage and continually improve the North American product offering.
- Gather product ideas and requirements from customers, sales professionals, and engineers.
- Identify market needs and emerging opportunities within the lighting industry.
- Provide technical information and applications support to customers and the sales organization.
- Assist customers with product applications and technical solutions.
- Coordinate engineering activities with production and operations.
- Manage and coordinate product certifications.
03 / Readiness
What You Bring
- Significant professional experience within the lighting industry.
- Demonstrated knowledge of lighting products and applications.
- Experience managing and developing technical engineering personnel.
- Strong product management or product development experience.
- Experience working directly with customers on technical applications.
- Engineering or other technical degree.
- Experience with SolidWorks.
- Applications engineering experience.
- Previous experience as an Engineering Manager, Director of Engineering, Product Manager, or Applications Engineering Manager.
- Experience with commercial lighting; residential lighting experience may also be relevant.
04 / Terms
Compensation Range
Compensation discussed confidentially during the search process.